Standing Out Among The Top Order Fulfillment Companies

Fulfillment Company: Premium, Promotional, ECommerce

Turning Expectations into Results

For more than 40 years Wolff/SMG has been helping our clients expand their markets and grow their customer base. We’re a one-stop-shop for warehousing, promotional support & order fulfillment services, and we excel at “support, pack, ship” operations.

If you’re looking for a order fulfillment services that offers outstanding value, exceptional quality, consistent performance and excellent customer support services, look no further.

Our History

From our roots as a promotional agency to our position today as the renowned provider of promotional support & order fulfillment services, we’ve stood the test of time by consistently delivering what others only promise.

Promotional Roots Grow Deep

Founded in 1935 as a traditional advertising communications agency, Wolff Associates developed successful promotional programs for an array of B2C and B2B clients for many years.

As its dedication to and experience with promotional programs grew, the company migrated its business to the experiential marketing & relationship development arena, creating an outstanding center of excellence that expertly and affordably helps clients meet and exceed their fulfillment objectives.

This rich history has helped Wolff/SMG become the recognized leader among order fulfillment companies that it is today, providing fulfillment and promotional support services to an ever-growing number of businesses and organizations nationwide.

Executive Team

Wolff/SMG presents a cohesive, experienced team that works well together, have complementary skills, and who always “sweat” the details. We watch budgets closely, managing each dollar as our own and showing a great deal of pride in our work, genuinely caring about each client we serve. Our team is proactive, responsive, and complete - you can count on each member of the team for dependability, thoroughness, and attention to detail. See why we stand out as one of the highest quality order fulfillment companies in the industry.

Ray DelMonte
President & CEO

As president and CEO, Ray brings unparalleled knowledge to all aspects of the company he oversees. With more than 30 years of leadership experience within Wolff/SMG, Ray leverages his experience in online operations, order management, fulfillment, and inventory management to successfully lead the marketing, sales, customer service, and pricing departments of Wolff/SMG. From sampling and gift bags to event support and specialty packaging, Ray ensures clients of Wolff/SMG are taken care of on time, every time.

His intensive background in strategic marketing, promotions, and program development ensure smooth execution of all client requirements and his extensive knowledge of US postal rates and shipping specifications help in delivering concise and accurate solutions to complex needs. This experience, paired with his years of hands-on success in fulfillment of incentives, rebates, and sweepstakes of all sizes, ensure all clients receive the support they need.